Return to Symposium Home Page

September 11

Unleash Your Potential: Organizational Leadership Transformation
Sponsored by: TrueMed

As senior living professionals, we understand the profound impact that exceptional leadership has on the success and well-being of our communities. The first day of our Leadership Symposium will feature Del Gilbert as he guides us through "Organizational Leadership Transformation"– a dynamic and insightful exploration of the qualities, strategies, and best practices that empower leaders at all levels to drive positive change and elevate the resident experience.

This interactive event will equip attendees with the essential tools and insights to cultivate a cohesive, high-performing team and foster a culture of service excellence. Dive deep into the qualities of an influential leader, learning how to effectively communicate, motivate, and inspire your team. Discover the power of positive behaviors and how to model and promote them throughout your organization.  Gain valuable insights into leveraging service excellence to create a lasting impact and leave a legacy.

Don’t miss this opportunity to learn from one of the top leadership transformation experts as he shares best practices in delivering a consistent, exceptional leadership experience. Whether you're a seasoned professional or an aspiring leader, this event promises to ignite your passion and unlock your leadership potential.

• Develop and implement strategies to increase employee engagement and retention.
• Practice strategies for building a cohesive, high-performing team.
• Identify approaches to help resolve conflict.
• Implement positive behaviors in the interview, orientation, and performance review process.
• Explore ways to increase resident and tenant satisfaction and improve quality measures.
• Review the importance of positioning others (co-workers, other departments, and organization) for success.
• Enhance organizational reputation through changes in communication.
  
  

Del Gilbert, Founder, Accelerating Excellence
Del Gilbert is the founder of Accelerating Excellence. Del presented the LeadingAge Iowa Management Training webinar series in 2023 and 2024 receiving rave reviews and requests to present more. He equips people and organizations to thrive in the marketplace and beyond. Del has held many leadership positions in his career, including Director of Organizational Excellence and Chief Learning Officer at St. Joseph Hospital. While at St. Joseph Hospital, employee engagement and patient satisfaction were in the upper 20% nationally.  Del is the creator of the Accelerating Excellence Leadership Series and the Accelerating Excellence Online Academy. His popular podcast, Accelerating Excellence with Del Gilbert, has more than 25,000 downloads. It can be heard on Apple Podcasts, Spotify, and Google Play or at his website www.delgilbert.com.

Del holds a Bachelor of Arts in Psychology and a Master of Business Administration. He is a Certified Master Trainer and Certified Leadership Coach. He is the author of the book The 7 Senses of Employee Engagement: How to Be the Best Boss Your Employees Ever Had.