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Root Cause Analysis - Part of Daily Practice
AL; SNF/LTC

Root Cause Analysis (RCA) is a defined, facilitated team process used to identify contributing factors and underlying causes of an event that resulted in an undesired outcome and develop sustainable corrective actions. The goal is to understand systems and processes that contributed to a significant safety event including what happened and why the event occurred.

  • Identify the steps involved in managing a serious safety event.
  • Describe the components of a credible root cause analysis including the involvement of frontline staff at the time of the event.
  • Review root cause analysis tools that support understanding contributing and causal factors involved in serious events.

Cyndi Siders, RN, MSN, CPHRM, DFASHRM, CPPS, CEO and Executive Consultant, Siders HealthCare Consulting, LLC, Grand Forks, ND
Cyndi Siders has more than 30 years of health care, administrative, and insurance experience, 25 of those focused on risk management and patient safety. Siders’ responsibilities as CEO and executive consultant of Siders HealthCare Consulting, LLC include providing customized risk management and patient safety professional consultation and strategic support, coaching, mentoring, and education for health care organizations and health systems; risk management companies, insurance and claims management companies, and insurance agencies.


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