Breakout Session 502 on Thursday, May 9 @ 8:45-9:45 a.m.

CMS Revised Surveyor Guidance: Cultural Competency

From CMS: “Cultural Competency” is a developmental process in which individuals or institutions achieve increasing levels of awareness, knowledge, and skills along a cultural competence continuum. Cultural competence involves valuing diversity, conducting self-assessments, avoiding stereotypes, managing the dynamics of difference, acquiring and institutionalizing cultural knowledge, and adapting to diversity and cultural contexts in communities. In this session, participants will have the opportunity to self-assess their cultural competence - looking at bias, prejudice, ethnicity and diversity; and learn techniques to improve their cultural awareness and competency. Providers are mandated to provide services to each resident to assist in attaining or maintaining his or her highest practicable quality of life. Our staff cannot do this if they are not properly trained in this area, and actually practice those competency skills in daily interactions with our elders.

• Define CMS Requirements of Participation for Cultural Competency.
• List the four steps of the Cultural Competence Model.
• Outline CMS Staff Training Requirements for Cultural Competency.

Cat Selman, BS, Educator, Motivator, Communicator, Consultant, Author, The Cat Selman Company, Vonore, TN
Educator. Motivator. Communicator. Consultant. Author...Catherine R. “Cat” Selman, BS, uses her dynamic personality and compelling presence to spread the message of positive, realistic, and common-sense strategies for the aging services professional. She presently serves as President and Co-owner of The Cat Selman Company, a company specializing in continuing education for health care professionals. Ms. Selman received her degree from Trevecca Nazarene University, with continued graduate work at the University of Southern Mississippi. She was a Corporate Management Consultant for 101 nursing homes in seven states. With more than 35 years’ experience in management, education and consultation, Ms. Selman has trained providers and surveyors in all 50 states. Since 1989, she has often been requested by the Centers for Medicare and Medicaid Services (CMS) to sit on stakeholder/ expert panels responsible for the revision of surveyor guidance and compliance issues. In fact, Ms. Selman participated in a CMS Expert Panel Group responsible for some of the Surveyor Guidance that is now included in the current CMS RoP. She continues to train State Agencies & Surveyors in Care Planning, as well as other requirements regarding process, documentation, and compliance. In demand, and on topic, she is considered an authority in aging services.

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