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Breakout Session 703 on Thursday, May 9 @ 1:45-2:45 p.m.

LTC Survey Trends and Updates

Long-term care recertification survey activity continues to increase across the State as DIAL makes efforts to return to pre-pandemic survey activity. In addition, surveyors are investigating record numbers of complaints and incidents. Providers are experiencing an overall increase in immediate jeopardy deficiencies as well as fining and citation. During this session, the State Survey Agency will discuss how nursing homes must implement comprehensive quality assurance programs and ensure an overall culture of quality of care to assist with maintaining compliance.
  • Define comprehensive quality assurance based on CMS regulations.
  • Provide strategies for implementing a culture of quality in care provided to the residents.
  • Outline examples of noncompliance to use as tools for ensuring compliance.
Geri Paul, Medicare/Medicaid III LTC Manager, Iowa Department of Inspections, Appeals, & Licensing, Des Moines
Geri Paul first joined the Department of Inspections, Appeals and Licensing in 2005.  Paul has more than 15 years’ experience in evaluating complaints, facility reporting, scheduling long-term care surveys/investigation; and abuse investigations within the Department.  She obtained her master’s degree in Public Administration and obtained State Minimum Qualified Testing certification while working within the department.  Paul also has a minor in criminal justice.  She worked at UnityPoint Health for two years as the regulatory compliance director for hospitals/CAHS prior to her return to the Department as Long-Term Care Manager.

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