LTC Survey Trends and Updates Long-term care recertification survey activity continues to increase across the State as DIAL makes efforts to return to pre-pandemic survey activity. In addition, surveyors are investigating record numbers of complaints and incidents. Providers are experiencing an overall increase in immediate jeopardy deficiencies as well as fining and citation. During this session, the State Survey Agency will discuss how nursing homes must implement comprehensive quality assurance programs and ensure an overall culture of quality of care to assist with maintaining compliance.
Geri Paul first joined the Department of Inspections, Appeals and Licensing in 2005. Paul has more than 15 years’ experience in evaluating complaints, facility reporting, scheduling long-term care surveys/investigation; and abuse investigations within the Department. She obtained her master’s degree in Public Administration and obtained State Minimum Qualified Testing certification while working within the department. Paul also has a minor in criminal justice. She worked at UnityPoint Health for two years as the regulatory compliance director for hospitals/CAHS prior to her return to the Department as Long-Term Care Manager. Register Now |